Privacy Policy
Introduction
Quake Supplements UK Ltd is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. By using our site, you agree to the practices described.
Information We Collect
We collect personal information that you voluntarily provide when you place an order, create an account, subscribe to marketing communications, or contact us. This may include your name, billing and shipping addresses, email address, telephone number, and payment details. We also automatically collect certain information when you browse our site, such as your IP address, browser type, device identifiers, and browsing actions for analytics purposes.
How We Use Your Information
We process your personal information to fulfill orders, manage accounts, communicate about purchases or customer support, personalize your shopping experience, and improve our services. With your consent, we may use your contact information for marketing or promotional messages. We may also use aggregated or anonymized data for analytical insights.
Sharing of Information
We may share your information with third-party service providers who perform functions on our behalf—such as payment processors, shipping couriers, email service providers, or analytics vendors—only to the extent necessary to provide these services. These parties are obligated to keep your information confidential and may not use it for any other purpose. We may also disclose information if required by law or to protect our rights.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to remember your preferences, enable shopping cart functionality, and analyze website traffic. You can manage your cookie preferences through your browser settings or by using cookie consent tools. Refusing cookies may limit certain features on our site.
International Data Transfers
If your information is transferred outside the United Kingdom—for example, to payment processors or cloud-hosting providers located in other countries—we ensure that appropriate safeguards are in place to protect your privacy and comply with applicable laws.
Children’s Privacy
Our products are not intended for children, and we do not knowingly collect personal information from anyone under the age of 13. If we become aware that a minor has provided us with personal data, we will remove it from our records.
Data Security
We use administrative, technical, and physical security measures—including encryption and restricted access controls—to help protect your personal information. However, no online service is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information in accordance with applicable data protection law. To exercise these rights or to opt out of marketing communications, please contact us using the information below. We may require proof of identity before fulfilling your request.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and indicate the date it was revised. Your continued use of our site after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact Quake Supplements UK Ltd at:
- support@quakesupplements.co.uk
- Address: Silverstream House, 45 Fitzroy Street, London, W1T 6EB, United Kingdom.